Request a Return or Exchange
Fear not, members of The Brat Army! We've got your backs. The Brat Army's returns and exchange policy allows you to initiate a request for return or exchange within 7 days from the date of delivery.As a rapidly expanding and sensational brand, our mission is to extend The Brat Army's influence to as many feet as possible.Therefore, we offer:
- Complimentary exchanges
- Free credit note refunds, available for redemption at any time on our website for the purchase of any other product.
Step 1:Take a stroll to our tracking page at https://thebratarmy.shiprocket.co/tracking.
Step 2: When you arrive at the Return Center Page, pop in your Order ID or AWB/Tracking Number, whichever suits your fancy.
Step 3: Once you've keyed in the magic numbers, we'll shoot an OTP to the mobile number you shared when placing the order. Keep an eye out for it!
Step 4: Now comes the fun part – fill in the details we're after, and hit that submit button. Easy-peasy! We're here to make the process as smooth as your favorite dance move.
Should you encounter any hiccups along the way, don't hesitate to reach out! Just drop us a friendly email at support@thebratarmy.com, including your question and order ID. We're here to make things right and ensure your experience with us is nothing short of fantastic!