Cancellation & Return Policy


CANCELLATION POLICY

If unfortunately, you have to cancel an order, please do so within 12 hours of placing the order.  
       

 

EXCHANGE/RETURN

 

We can exchange/return  a product only in the case when it's damaged or there is a manufacturing fault or if the size does not fit. To be eligible for an exchange within 10 days, your item must be unused and in the same condition that you received it. It must also be in the original packaging. In case the product needs to to returned , a store credit would be issued of equivalent amount  which can be used for any future purchases . Please note , we do not provide refund against the return .  

To exchange/return your product, kindly visit the below and fill out the form and provide necessary information as requested. 

https://thebratarmy.com/a/returns

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
If you are approved, then your exchange will be processed, and the product will be sent to you within 7 working days.

SHIPPING

Your product will be shipped within 2 days of  processing your order and it will reach you in 4-7 business days. 

You will be responsible for paying for your own shipping costs for returning your item unless the item is defective or got a manufacturing defect. In all the other Cases, Shipping costs are non-refundable.

Depending on where you live, the time it may take time for your exchanged product to reach you may vary.