Cancellation & Return Policy

CANCELLATION POLICY

 If, for any reason, you need to cancel an order, no worries at all! Just make sure to give it a whirl within the first 12 hours of placing it. Quick moves within this time frame will help us handle the cancellation smoothly and keep things hassle-free for you. Thanks a bunch!
              

EXCHANGE/RETURN

 

Hey there, The Brat fam! We want your shopping experience to be nothing short of amazing, so here's the lowdown on exchanges and returns:

Feel free to exchange or return a product if it's damaged, has a manufacturing hiccup, or if the size isn't giving you the right vibes within 7 days of delivery. To qualify for an exchange, make sure your item is in tip-top shape, unused, and still rocking that original packaging.

In the rare event of a return, we've got your back with a  store credit of the same amount – perfect for treating yourself in the future. Just a heads up, we don't do cash refunds for returns, but we've got some awesome alternatives!

Ready to make a move? Head over to our Return Request Page, fill out the form with all the deets, and let the magic happen.

Once we've got your return, expect an email high-five from us. We'll keep you looped in on whether your exchange is a thumbs up. If it is, your new fave will be making its way to you within 4-7 working days. Happy shopping! 🌟


SHIPPING

Your order will be shipped within 2 days of  processing your order and it will reach you in 4-7 business days. 

Depending on where you live, the time it may take time for your exchanged product to reach you may vary.